New version of Stellar Phoenix Mailbox Exchange Recovery now offers support for Exchange 2010

Stellar Information Systems Ltd,<01-09-10>Gurgaon, a leading name in data recovery industry, today declares the launch of Stellar Phoenix Mailbox Exchange Recovery 4.0, a more robust software which repairs corrupt EDB files of Microsoft Exchange Server 2010 in addition to 5.5, 2000, 2003 and 2007 versions.

Developed specifically to address the needs of affected MS Exchange Server administrators, this powerful Exchange recovery application offers to repair corrupt or inaccessible mailboxes and recovers them as individual PSTs. The newly-revived software now incorporates the capability of recovering selective mailboxes.

MS Exchange Server administrators can bank upon this application to derive accurate results in all failure scenarios including corrupt database header, improper database backups, hardware issues, dirty shutdown and others. The free Demo version of the EDB recovery software now has the provision of providing preview of the recoverable mailboxes.

“Version 4.0 of Stellar Phoenix Mailbox Exchange Recovery software comprises unparalleled recovery capabilities with added support for MS Exchange Server 2010. The Mailbox Exchange Recovery upgrade provides tremendous power in the hands of Exchange database administrators with its ability to recover mailboxes in almost all EDB database corruption instances, “ said Sunil Chandna, CEO, Stellar Information Systems Ltd.

“We are sure that the upgrade launch of the EDB recovery software will meet the growing needs and challenges that the MS Exchange database administrators are facing day to day” he concluded.

Key Features Stellar Phoenix MailBox Exchange Recovery 4.0

  • Supports Microsoft Exchange 2010, 2007, 2003, 2000 and 5.5
  • Repairs and recovers corrupt EDB databases
  • Allows selective recovery of mailboxes
  • Recovery of Unicode-formatted EDB files also supported
  • Recovers deleted mailboxes
  • User-friendly and safe application
  • Demo version provides preview of mailboxes
  • Compatible with Windows 2000/XP/2003/Vista/Windows 7

About Pricing and Availability

Stellar Phoenix Mailbox Exchange Recovery 4.0 is available in three license options including Administrator, Technician and Academic. The Administrator license is available both in CD+Download versions and is priced at $599 plus service and handling charges extra.

About Stellar Information

Stellar Information Systems Limited (established since 1993) is the leading creators and providers of advanced data recovery software and data recovery services for more than 17 years. Holding direct presence in USA, Europe and Asia, Stellar is a name that is trusted for finest solutions to recover lost and inaccessible data.

For more information on the product refer to the official website www.stellarinfo.com and the product micro-site www.ms-exchange-server-recovery.com.

Contact Information :
For more information and product purchase options:

Call : 1-877-778-6083 (TOLL FREE)
Mailto: orders@stellarinfo.com.
Web Address- http://www.stellarinfo.com

Causes and Fixes for Logical Corruption in Exchange Server Database

Exchange Server recovery

exchange recovery

Like other databases, Microsoft Exchange Server database (EDB file) may also corrupt at some point of time and does not let you perform typical Exchange Server operations. The corruption can be of two types – Logical and Physical. Logical corruption is pretty common and occurs due to internal fault in the database. When it happens, Microsoft Exchange Server database becomes totally unusable and you encounter serious data loss. MS Exchange Server does not include any utility to detect and fix logical corruption. Thus, you are required to opt for Exchange Recovery to get your valuable data back.

You may encounter logical corruption of EDB file due to any of the following reasons:

1.If you incorrectly run the soft recovery using eseutil /r tool after restoring database from an online backup, it replays only log files and ignores the patch files. It may result in logical corruption. Extensible Storage Engine 98 does not let you run the soft recovery on an EDB file that needs hard recovery. In case you try this, the following Jet error appears in Application Event Log of Exchange Server:

“JET_errSoftRecoveryOnBackupDatabase (-544)”

2.If you initialize an inconsistent EDB file, the process checks whether that log range specified in database header is there in directory of log, and signatures of both log and database are correct. In case it does not find the specified values, it logs the below event:

“JET_errRequiredLogFilesMissing (-543)”

3.The database may also face logical corruption if you run eseutil /p utility. Jet-level Exchange Server database repairs result in some inefficient disk space uses and data loss, because it fixes the EDB file by deleting the corrupt data.

Resolution

To fix this problem and ensure effective Microsoft Exchange recovery, follow the underwritten steps:

1. Defragment the database using eseutil /d command and then run database integrity check using Isinteg -fix command.
2. Restore corrupt EDB file from the most recent backup. You should not run the soft recovery after restoring from backup as it may cause further damage.
3. Use third party Exchange recovery software to repair and restore the problem database.

The Exchange recovery tool is particularly designed to perform in-depth scan of entire EDB file and extract all inaccessible data from it. They offer simple and secure Exchange Server Recovery due to their rich graphical user interface and non-destructive nature.

Stellar Phoenix Exchange Mailbox Recovery is the most efficient and comprehensive exchange server recovery tool to offer exchange database recovery in all EDB corruption scenarios. It restores emails, contacts, tasks, notes, journal, attachments, appointments, and other EDB file objects. The exchange user profile recovery software works well with MS Exchange Server 2007, 2003, 2000, and 5.5.

Repair and Restore Unmountable Exchange Server Database

Microsoft Exchange Server lists all the transaction, which you performed on the server, in Transaction Log File. It helps you to find out the details about failed transactions and fix the particular problem. There are some cases where the transaction log file of MS Exchange Server may corrupt and leave your database in unusable state. In case of transaction log file corruption, you may not mount the database and encounter critical data loss situations. At this stage, Exchange Server recovery is the only way to get your precious data back.

For instance, you may run across the below error message when you attempt to mount an Exchange Server mailbox or public store after log file corruption:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. ID no: c1041724”

At the same time, you may see any of the below events in Application Event Log of Microsoft Exchange Server:

1. Event ID: 465
Source: Ese98
Type: Error
Computer: Server1
Information Store (2184) Corruption was detected during soft recovery in logfile C:\Programme\Exchsrvr\mdbdata\E00000E8.log. The failing checksum record is located at position 6531:471. Data not matching the log-file fill pattern first appeared in sector 6600. This logfile has been damaged and is unusable.
For more information, click http://search.support.microsoft.com/search/?adv=1.

2. Event ID: 454
Source: Ese98
Type: Error
Computer: Server1
Information Store (2184) Database recovery/restore failed with unexpected error -501.

Subsequent to the above errors, you cannot mount the database and access stored data from it. In order to gain access of your valuable data, you must fix this problem through Microsoft Exchange recovery solutions.

Root of the problem:

This behavior generally occurs due to log file corruption or Exchange Server public store corruption. In both the situations, database can not be mounted and accessed.

Resolution:

You need to remove the log file and reboot Exchange Server, if problem is caused by log file corruption. On the other hand, if public store corruption is causing this behavior, you need to repair database using Exchange recovery software. The Exchange recovery tools successfully handle all corruption scenarios.

Stellar Phoenix Mailbox Exchange Recovery is a read-only software with simple graphical user interface to offer safe and easy recovery. The software works well with Microsoft Exchange Server 2007, 2003, 2000, and 5.5.

Resolving “Access to source database failed with Jet Error” in Exchange Server

DB file), which can be accessed using Microsoft Outlook Email client. You should regularly backup EDB file to prevent any sort of data loss situations, if database is damaged. However, under some circumstances, Exchange Server database an not be accessed after restoring from a backup. The database restores properly, but you encounter errors while trying to access it. This behavior leads to critical data loss and needs Exchange Server recovery to be sorted out.

For instance, you may come across any of the following behaviors after restoring the Exchange Server database from current backup:

1.You manage to restore the EDB file, but it single. There is no catalog data or transaction log file.
2.The Eseutil /p utility runs successfully on corrupt database, but it cannot be accessed.
3.You cannot check the state of your Exchange Server database using Eseutil /mh utility.
4.You get the following errors while checking the state of restored database:

a) Initiating FILE DUMP mode…
Error: Access to source database ‘c:\mailbox database.edb’ failed with Jet error -1022.
b) Operation terminated with error -1022 (JET_errDiskIO, Disk IO error) after 0.203 seconds.

When this behavior occurs, Exchange Server database becomes totally unusable and inaccessible. You encounter same behavior every time you try to open the database. In order to gain access of your valuable data, you need to figure out the root of this issue and perform Microsoft Exchange recovery by fixing it.

Cause

This behavior occurs due to missing log files or corrupt backup file. In both the cases, Exchange Server cannot access the source database and you face this issue.

Resolution

You can try resolving this problem using Eseutil /p command line tool or by restoring the database again from backup. If possible, move unaffected files from problem database to new database.

If the above method does not work, you need to repair and restore corrupt Exchange Server database using advanced and powerful third-party applications, known as Exchange recovery software.

The Exchange recovery tool is competent enough to systematically scan whole database and extract all inaccessible data from it. They come equipped with rich and interactive user interface to offer easy edb recovery from corrupted or damaged Exchange Server.

Stellar Phoenix Mailbox Exchange Recovery is the most efficient solution to effectively handle all sorts of database corruption issues. It works well with Microsoft Exchange Server 2007, 2003, 2002, and 5.5. The Exchange Recovery software successfully restores all EDB file objects, such as emails, notes, contacts, tasks, journal, attachments, and appointments.

EDB overshoots 16 GB limit in Exchange Server 2003: Steps to repair corruption

Exchange Server is a complete communication solution provided by Microsoft. It is an appropriate messaging application which fulfills the needs of both employer and employee’s while remaining cost-effective and efficient in today’s cut-throat competition. It stores all information like e-mails, calendars, events and other mission-critical information in a database file named as ‘.edb.’ However, at certain times, when this .edb file exceeds the size limit of 16 GB in Exchange Server 2003, it becomes corrupt. In such situations, you won’t be able to mount your database and might come across an error. In order to get your valuable data back, you must opt for professional Exchange Recovery software.

As a practical case, when you try and mount the mailbox store in Microsoft Exchange Server 2003, you may not be able to do so. Additionally, the following event Ids may be logged in the Application event log:

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 1112
Description: The database “Mailbox Store (Server Name)” has reached the maximum allowed size. Attempting to unmount the database.

Event Type: Warning
Event Source: ESE
Event Category: Space Management
Event ID: 445
Description: Information Store

The database D:\Program Files\Exchsrvr\MDBDATA\priv1.edb has reached its maximum size of 16383 MB. If the database cannot be restarted, an offline defragmentation may be performed to reduce its size.

Cause

The above situation surfaces when the .edb file of MS Exchange Server 2003 becomes corrupt after exceeding the size limit of 16 GB.

Resolution

In order to perform EDB Recovery, you must consider following steps:

A) In order to permanently avoid the problem, you must upgrade to Exchange Server 2003 Service Pack 2
B) Being the administrator, you can adopt the following steps:

1. Temporarily increase the database size limit by 1 GB, to enable this you must create the Temporary DB Size Limit Extension registry entry.
2. You can remove the not-so-significant database content
3. Go for offline defragmentation

In case, you are not able to overcome the problem, then you must go for a third-party Microsoft Exchange recovery software.

Stellar Phoenix Mailbox Exchange Recovery
is an advanced software which repairs corrupt .edb files and recovers mailboxes as separate PSTs which can be directly imported in Outlook. Compatible with Exchange Server 5.5, 2000, 2003, and 2007, the Exchange Server Recovery software also performs recovery of deleted mailboxes.

What Causes Hard Recovery Failure in Exchange Server?

In Microsoft Exchange Server, you must replay the log file after restoring your EDB (Exchange Server database) from an online backup. This process is known as Hard Recovery. It helps you to recover your Exchange Server database in case of database corruption or database failure. However, in some situations, the Exchange Server hard recovery fails and the database remains in inaccessible and unusable state. At this point, you need to repair and restore the corrupt database using advanced Exchange Server Recovery tools.

As a practical example of this problem, the hard recovery of Exchange Server with Eseutil /cc may fail and you come across the below error message:

“Operation terminated with error -939523485 (Existing log file is not contiguous.) after 0.481 seconds.”

At the same time, you may see any of the following Events in the Application Event Log of Microsoft Exchange Server:

1.Event Type: Information
Event Source: ESE
Event Category: General
Event ID: 101
Date: 8/30/2002
Time: 11:32:31 PM
User: N/A
Computer: ServerName
Description: Information Store (1504) The database engine stopped.

For more information, click http://search.support.microsoft.com/search/?adv=1.
2.Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Date: 8/30/2002
Time: 11:32:31 PM
User: N/A
Computer: ServerName
Description: Information Store (1504) Callback function call ErrESECBRestoreComplete ended with error 0xC8000263 Existing log file is not contiguous.

For more information, click http://search.support.microsoft.com/search/?adv=1.

After this behavior, you may come across critical data loss situations. To retrieve data in such cases, you need to figure out the cause of this behavior and perform Microsoft Exchange recovery by fixing it.

Root of the problem:

You may come across this problem if the old log files are not in sequence with log, which is mentioned in the Restore.env file. You can file all the required log files using Eseutil /mh utility.

Resolution:

To fix this problem, follow the below steps:

1.View the content of Restore.env file using Eseutil /mh utility.
2.Record range of log files.
3.Remove the log files that are out of range.

If the above method does not work, you need to repair and restore the damaged Exchange Server database using third-party Exchange recovery software.

The Exchange Recovery tool are powerful enough to thoroughly scan entire database and extract all inaccessible data from it. They have rich and interactive graphical user interface to ensure easy recovery in all corruption scenarios.

Stellar Phoenix Mailbox Exchange Recovery is the most advanced and powerful exchange database recovery utility to offer assured recovery of damaged database. The exchange 2003 recovery software restores all EDB file objects, such as emails, notes, contacts, tasks, journal, attachments, and appointments. It works with Microsoft Exchange Server 2007, 2003, 2000, and 5.5.

Repairing inconsistent EDB database in MS Exchange Server 2000

Are you facing problems in mounting the Exchange Server? Or are you unable to access the Exchange Server? If yes, then there are chances that the Exchange Server database has gone corrupt thereby leading to such an inconsistent state. Such abnormal behavior can occur due to various reasons such as virus infections, database header corruption, hardware issues, etc. In such cases, you should use certain in-built methods to resolve the issue. However, if you are unable to address the problem then you should use a third-party Microsoft Exchange recovery software to perform Exchange recovery.

Consider a scenario wherein you are not able to mount the Microsoft Exchange Server 2000. An error message is displayed, that is:

“The database files in this storage are inconsistent
Id no: c1041739”

You can also check the Application log to view the following event log:

“Event Type: Error
Event Source: ESE98
Event Category: Logging/Recovery
Event ID: 465
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description: Information Store (2224) C:\Program Files\Exchsrvr\mdbdata\E00.log. Corruption was detected during soft recovery in logfile 4092:203. The failing checksum record is located at position 4117. Data not matching the log-file fill pattern first appeared in sector %6. This logfile has been damaged and is unusable.”

Cause:
The root cause of this error message is that the mailbox store database has corrupted and, thus, is in an inconsistent state.

Resolution:
In this case, the repair process involves two stages. The first one involves checking the state of the unmountable database whereas the second one is about repairing the database appropriately after confirming the database problem. To do this, you should perform the following steps:
1) Confirm the state of database by entering the following command in Command Prompt:
“eseutil /mh “drive:\program files\exchsrvr\mdbdata\database_file_name.edb”
2) If the database is consistent, then the following text will be displayed:
“State: Clean Shutdown”
3) Else if the database is inconsistent, then the following text will be displayed:
“State: Dirty Shutdown”
4) Rebuild the database using Eseutil command by entering the following command.
“eseutil /d /t:x “drive:\program files\exchsrvr\mdbdata\database_file_name.edb””
5) Repair the logical corruption of the database by using the following command:
“Isinteg –s exchange_server_name –fix –test alltests”

The aforementioned methods should be able to resolve the issue. However, if you are not able to address the issue then you should use a third-party Exchange Server recovery software to do so. Such read-only tools are able to perform EDB recovery without overwriting the original data.

Stellar Phoenix Mailbox Exchange Recovery is a Microsoft Exchange recovery software that recovers the corrupted EDB files from all instances of corruption. It is supported by Microsoft Exchange Server 2007, 2003, 2000, and 5.5. This Exchange Server Recovery software is able to extract the mailboxes into separate PST files according to the specific user. In addition, this Exchange recovery tool is able to preserve the formatting of the RTF and HTML messages. It is compatible with Windows 7, Vista, Server 2003, XP, and Server 2000.

Resolving ‘Task ‘Microsoft Exchange Server’ reported error (0×8004011B)’ Error

Among other reasons, one of the common causes that can prevent an Outlook user to send and receive e-mails is Exchange Server database corruption. In such circumstances, the Exchange administrator should immediately restore the database from the last available backup, failing to which raise the requirements of using suitable Exchange Server Recovery utilities.

For better illustration, consider a case of a Microsoft Outlook user that tries to send or receive an e-mail message and Outlook is configured to use Microsoft Exchange Server. When he/she tries to do so, one of the below mentioned error messages is received:

Task ‘Microsoft Exchange Server’ reported error (0×8004011B): ‘Unknown error 0×8004011B”

As a result of this error message, Outlook user can no longer send or receive more e-mails.

Explanation

The above issue is most likely to occur in any of the following situations:

  • You have installed Microsoft Outlook 2003 on Exchange 2003 Server or domain controller
  • Microsoft Outlook profile is damaged
  • An antivirus software or firewall is running that has prevented the connection of Microsoft Outlook and Microsoft Exchange Server
  • Corrupted Exchange Server database

User Action

If you encounter the depicted problem, you should consider to implement the following measures:

  • You need to modify the security settings if Microsoft Outlook 2003 installation n Exchange. 2003 Server or domain controller is the issue. For this, change the security settings from ‘ log on network security’ to ‘Kerberos’.
  • If Outlook profile is corrupted, you can recreate the profile and delete the affected one
  • You should check the compatibility of your antivirus software with Microsoft Outlook 2003 and Microsoft Exchange Server 2003. Also, you can disable all antivirus programs running at server and client ends. In case of firewall issues, you might require to enable static port mapping.
  • In case of Exchange database corruption problem, run Eseutil and Isinteg utilities after taking a complete backup. If this doesn’t help, you need to use a third-party Exchange Recovery Tool. Running an Exchange Server Recovery software can help you extracting database contents in readable format.

Stellar Phoenix Mailbox Exchange Recovery is a comprehensive utility designed to repair corrupted Exchange database and restore its mailboxes as individual *.pst files. This Exchange Recovery tool supports MS Exchange Server 2007, 2003, 2000, and 5.5 and is also competent to restore deleted mailboxes. The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.

Resolving ‘Information Store data inconsistency is detected in a table’ Error

Like all other databases, Microsoft Exchange Server database also comprises of several tables. These tables consist of one of more trees and hold records and columns, which are identified as MAPI properties. At times, typically when the database is corrupt, Exchange Server cannot identify these tables as valid database tables. As a result, when attempt is made to access the database, application event log records an associated entry indicating the cause. However, to solve these problems, the prime solution considered for Exchange Recovery is to restore the database from backup.

Here, the mentioned problem has been narrowed down with the below error message. You can see this or similar error message logging in application event log with an associated event ID 448:

Information Store (2412) Data inconsistency detected in table Msg of databaseE:\Program Files\exchsrvr\mdbdata\priv4.edb (0,524957). For more information, click http://search.support.microsoft.com/search/?adv=1

You can encounter this error message when trying to start Exchange Server, which occurs because mailbox store(s) cannot be mounted. Microsoft Exchange Server detects inconsistency in one of the Jet database table.

Note: Exchange Server database can get corrupt because of antivirus scanning, corrupted restore operation, damaged hard disk subsystem, and the like reasons.

User Action

  1. Check the system log for determining possible hardware, file system, or driver related problems. If you find any such errors, take the corrective measure like, replace the hardware, repair the file systems, and update drivers.
  2. Check whether or not database can mount. If it can, you can export its data to .pst files using ExMerge utility and then delete the corrupted database. If it cannot, you should restore it from last online backup, run eseutil /p repair utility followed by eseutil /d and isinteg utilties, or use a third-party Exchange Recovery Tool.

Microsoft Exchange Recovery software are more effective plus safer programs over Exchange eseutil repair utility. While eseutil /p command can delete the database pages, these software repair the database and extract its content without affecting the original database, and maintaining the same formatting and view.

Exchange Recovery Software is a comprehensive edb recovery tool designed for repairing a corrupted Exchange database that can extract user mailboxes as .pst files to a user-intended location. Supporting MS Exchange Server 2007, 2003, 2000, and 5.5, this easy to use Exchange Server Recovery tool can also recover deleted mailboxes.

You Can Not Start Exchange Server 2007 Services on Global Catalog Server

Microsoft Exchange Server 2007 includes a number of advanced and added features over its predecessor Microsoft Exchange Server 2003. Some of its features include, new clustering options, voice mail integration, 64-bit support for the greater scalability, support for web services, and better search options. However, in some situations, you may not access your Exchange Server Database (EDB) file after installing Exchange Server 2007 and attaching database to it. The database becomes totally inaccessible and you face serious data loss situations. At this point of time, it becomes essential to perform Exchange Server Recovery using reliable tools.

In a practical scenario, you cannot start the Exchange Server services after installing Microsoft Exchange Server 2007 on the global catalog server. But, other services can be started manually. Furthermore, you may see the below events in the Event Log of Exchange Server:

  • Event ID: 2601
    Source: MSExchange ADAccess
    Category: General
    Type: Warning
    Description: Process MSEXCHANGEADTOPOLOGY (PID=1624). When initializing a remote procedure call (RPC) to the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the SID for account <WKGUID=DC1301662F547445B9C490A52961F8FC,CN=Microsoft Exchange,CN=Services,CN=Configuration,…> – Error code=80040934. The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.
  • Event ID: 5000
    Source: MSExchangeIS
    Category: General
    Type: Error
    Description: Unable to initialize the Microsoft Exchange Information Store service. – Error 0×96e.

Exchange Server is partially dependent upon Microsoft Exchange System Attendant. Exchange Server Information Store service is not dependent upon Microsoft Exchange System Attendant.

Cause

The problem may occur, if:

  • Exchange Server domain controller and other services don’t start completely.
  • Exchange Server database is corrupted.

Resolution

To perform Microsoft Exchange Recovery, follow the given steps:

  • Manually start Exchange services.
  • Change Exchange Server dependencies.
  • Use Exchange Recovery Software to repair and restore damaged EDB file of Microsoft Exchange Server.

The Exchange Recovery tool are capable of methodically scanning the damaged Exchange Server database and extract all inaccessible data from it. The software are totally safe and easy to use with read-only nature and interactive user interface.

Stellar Phoenix Mailbox Exchange Recovery software repairs and restores damaged Exchange Server database in all cases of corruption. The software works well with Microsoft Exchange Server 2007, 2003, 2000, and 5.5. It restores all EDB file objects, such as emails, notes, contacts, tasks, attachments, appointments, and more.