OWA (Outlook Web Access), also known as EWC (Exchange Web Connect) is a remote webmail service of Microsoft Exchange Server5.0 and older versions. The interface of Outlook Web Access corresponds interface in MS Outlook. In OWA you can access all of your Outlook data from any remote system using web browser without configuring any profile on it. But in some situations, when you attempt to access emails using OWA, the process may not complete due to corruption to the Exchange Server database (EDB file). It results into critical data loss situations and require Exchange Server Recovery to be resolved.

In a practical scenario, when you attempt to access data from Exchange Server either using OWA or Microsoft Outlook, you might come across the below given error message:
“HTTP 500 – Internal Server error.”

At the same time, the following Event is logged into the Application Even Log of Microsoft Exchange Server:
Event Type: Error
Event Source: MSExchangeDSAccess
Event Category: General
Event ID: 2050
Date: Date
Time: Time
User: N/A
Computer: Computer_Name
Description: Process Process_Name (PID=Process_ID). The shared memory heap could not be created.
After this behavior of Microsoft Exchange Server, the entire database become inaccessible and you come across critical dataloss situations. In such cases, you need to find out the cause of this issue and carry out Exchange Server Repair by sorting out this issue.

Root of the issue

You might come across this problem when the ExchangeApplicationPool property has wrong values or Exchange Server Virtual Directory is not running in correct identity.

Resolution

In order to sort out this issue, you need to ensure that the Exchange, the Exadmin, the Exchweb\Bin, the Exchweb, the Exchweb\Bin\Auth, the Public Virtual Directories, and the Microsoft Server ActiveSync are running in Microsoft Exchange Application Pool and not in the Default Application Pool. In case of corruption to the Exchange Server Database, you are required to carry out Exchange Server Recovery.

This is best possible with the help of third party applications. These tools are capable of scanning damaged EDB file and extracting all of its objects. They use advanced scanning algorithms to achieve absolute and quick Exchange Server Repair.

With self-descriptive and interactive user interface, these programs are quite easy to use and thus do not demand sound and prior technical skills.

Stellar Phoenix Mailbox Exchange Recovery is the most effective Microsoft Exchange Recovery solution to easily handle most of the EDB corruption scenarios. It works well with Microsoft Exchange Server 2003, 2000 and 5.5. This software is designed for Microsoft Windows 2003, XP and 2000. With read-only conduct, it always performs safe recovery.