Among other reasons, one of the common causes that can prevent an Outlook user to send and receive e-mails is Exchange Server database corruption. In such circumstances, the Exchange administrator should immediately restore the database from the last available backup, failing to which raise the requirements of using suitable Exchange Server Recovery utilities.

For better illustration, consider a case of a Microsoft Outlook user that tries to send or receive an e-mail message and Outlook is configured to use Microsoft Exchange Server. When he/she tries to do so, one of the below mentioned error messages is received:

“Task ‘Microsoft Exchange Server’ reported error (0×8004011B): ‘Unknown error 0×8004011B”

As a result of this error message, Outlook user can no longer send or receive more e-mails.

Explanation

The above issue is most likely to occur in any of the following situations:

  • You have installed Microsoft Outlook 2003 on Exchange 2003 Server or domain controller
  • Microsoft Outlook profile is damaged
  • An antivirus software or firewall is running that has prevented the connection of Microsoft Outlook and Microsoft Exchange Server
  • Corrupted Exchange Server database

User Action

If you encounter the depicted problem, you should consider to implement the following measures:

  • You need to modify the security settings if Microsoft Outlook 2003 installation n Exchange. 2003 Server or domain controller is the issue. For this, change the security settings from ‘ log on network security’ to ‘Kerberos’.
  • If Outlook profile is corrupted, you can recreate the profile and delete the affected one
  • You should check the compatibility of your antivirus software with Microsoft Outlook 2003 and Microsoft Exchange Server 2003. Also, you can disable all antivirus programs running at server and client ends. In case of firewall issues, you might require to enable static port mapping.
  • In case of Exchange database corruption problem, run Eseutil and Isinteg utilities after taking a complete backup. If this doesn’t help, you need to use a third-party Exchange Recovery Tool. Running an Exchange Server Recovery software can help you extracting database contents in readable format.

Stellar Phoenix Mailbox Exchange Recovery is a comprehensive utility designed to repair corrupted Exchange database and restore its mailboxes as individual *.pst files. This Exchange Recovery tool supports MS Exchange Server 2007, 2003, 2000, and 5.5 and is also competent to restore deleted mailboxes. The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.