Using Move Mailbox Wizard, MS Exchange Server allows moving mailboxes within any versions of MS Exchange, MS Exchange Server 5.5, 2000 and 2003, under a condition that they should be within same Exchange organization. But, when the user tries to move mailboxes from Exchange Server 5.5 to Exchange Server 2000, the process may fail with the following error message:

Error: Moving messages
CN=TestUser,CN=Users,
DC=Machine,DC=Company,DC=Com:
The MAPI call failed.
MAPI or an unspecified service provider.
ID no: 80004005-0000-00000000

Viewing Application log of Exchange Server 2000 shows that the application is failing to move some of the mailboxes. The problem is associated with few of the mailboxes which contain corrupt messages, stripped or disassociated attachment. In case of corrupt messages in mailboxes, EDB gets corrupt and needs exchange server recovery. When we click the messages of mailboxes, which contain the disassociated or stripped attachments, some error messages are encountered which states that attachment can’t be opened or access is denied.

• In order to resolve this issue, we need to permanently delete the message using SHIFT+DELETE or simply deleting the message and emptying the Deleted Items folder.
• If corruption is high, we need to repair EDB as a whole using Eseutil utility or EDB Repair software. Eseutil deletes the corrupt pages from corrupt database; however, this is safe to use EDB Recovery software which apply safe, yet powerful scanning algorithms to extract lost information from corrupt database.

Stellar Phoenix Mailbox Exchange Recovery is a powerful EDB Repair application which is compatible with Exchange Server 5.5, 2000 and 2003. This EDB Recovery software has interactive interface and restores recovered mailboxes in PST format, usable with MS Outlook. The application can recover all the database objects.