Microsoft Exchange Recovery Tool

Are you facing problems in accessing mailbox folders in MS Exchange Server 2000? Usually, such things happen when some internal settings for the mailbox store are not correctly set. Also, it may also be possible that the mailbox folder itself has got corrupted. Such corruption can occur due to various reasons such as abrupt or improper system shutdown, database header corruption, corruption of transaction log files, etc. In such cases, you should try to resolve the issue using appropriate corrective measures. In you are not able sort the issue, then you should use a third-party Exchange Recovery software to repair MS Exchange Server mailbox store.

Consider a scenario wherein you are unable to mount an MS Exchange Server 2000 mailbox store using Microsoft Exchange System Manager. An error message is displayed, that is:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. ID no: c1041724 Exchange System Manager”

In addition, either or all of the following event IDs will be logged in the Application event log as well:

1. Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Description:
The MAPI call ‘OpenMsgStore’ failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000

3. Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Description:
Error 0×80004005 starting database “First Storage Group\Private Information Store (servername)” on the Microsoft Exchange Information Store.

Cause:

The root cause of this problem is that the System mailbox object exists in the System Objects container, which is created for this mailbox store. And when you try to mount it, Exchange Server creates another object for the same, which is causing the problem.

Resolution:

To resolve this issue, you should perform the following steps:

1.Start the Active Directory Users and Computers snap-in.
2.Click the Advanced Features option in the View menu.
3.Find the Microsoft Exchange System Objects container, and then look for the System mailbox object whose mailbox store you were trying to mount.
4.Delete the System mailbox. Now try to mount the mailbox store. It should run fine now.

However, there are few instances when the problem is not resolved using these steps. In such cases, you should use a third-party Microsoft Exchange Recovery software. Such read-only tools are highly interactive and user friendly in nature that ensure safe and secure Exchange Server recovery.

Stellar Phoenix Mailbox Exchange Recovery software is an Exchange recovery software that repairs corrupted Exchange mailboxes created in MS Exchange Server 5.5, 2000, 2003, and 2007. It restores the mailboxes into separate PST files for each user. This Exchange Server Recovery utility is compatible with Windows 7, Vista, Server 2003, XP, and 2000.

Microsoft Exchange Server lists all the transaction, which you performed on the server, in Transaction Log File. It helps you to find out the details about failed transactions and fix the particular problem. There are some cases where the transaction log file of MS Exchange Server may corrupt and leave your database in unusable state. In case of transaction log file corruption, you may not mount the database and encounter critical data loss situations. At this stage, Exchange Server recovery is the only way to get your precious data back.

For instance, you may run across the below error message when you attempt to mount an Exchange Server mailbox or public store after log file corruption:

“An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both. ID no: c1041724”

At the same time, you may see any of the below events in Application Event Log of Microsoft Exchange Server:

1. Event ID: 465
Source: Ese98
Type: Error
Computer: Server1
Information Store (2184) Corruption was detected during soft recovery in logfile C:\Programme\Exchsrvr\mdbdata\E00000E8.log. The failing checksum record is located at position 6531:471. Data not matching the log-file fill pattern first appeared in sector 6600. This logfile has been damaged and is unusable.
For more information, click http://search.support.microsoft.com/search/?adv=1.

2. Event ID: 454
Source: Ese98
Type: Error
Computer: Server1
Information Store (2184) Database recovery/restore failed with unexpected error -501.

Subsequent to the above errors, you cannot mount the database and access stored data from it. In order to gain access of your valuable data, you must fix this problem through Microsoft Exchange recovery solutions.

Root of the problem:

This behavior generally occurs due to log file corruption or Exchange Server public store corruption. In both the situations, database can not be mounted and accessed.

Resolution:

You need to remove the log file and reboot Exchange Server, if problem is caused by log file corruption. On the other hand, if public store corruption is causing this behavior, you need to repair database using Exchange recovery software. The Exchange recovery tools successfully handle all corruption scenarios.

Stellar Phoenix Mailbox Exchange Recovery is a read-only software with simple graphical user interface to offer safe and easy recovery. The software works well with Microsoft Exchange Server 2007, 2003, 2000, and 5.5.